There are several other books on the topic of conflict in the local congregation. They all make their contribution towards solutions to this problem. However, this brief work zeros in on specific happenings, how they affected the congregation and/or the minister, and are then followed by a denouement of each case.
This book also suggests that in many cases there are practical remedies that from experience can be shown to work. Also included in this writing there are some general suggestions on how to approach the overall problem of such conflict in any church in which it may occur.
As stated in the book, people are people. And as long as there are people there will be problems. But informed and fair handling can nearly always bring remedy or improvement. Even declaring a type of conflict unresolvable, and one party or the other walking away from it, is an improvement over continuous quarreling. Names of people and places are not used out of respect for the privacy of all concerned.